Last updated: July 2026

These Terms & Conditions ("Terms") govern your access to and use of the website https://alsadq.com (the "Website") and the services provided by Al Sadq IT Solutions LLC ("Al Sadq", "we", "us" or "our"), a licensed information technology solutions company based in Dubai, United Arab Emirates. Please read these Terms carefully before using our Website or engaging our services.

1. Acceptance of Terms

By accessing our Website, requesting a quotation, or engaging Al Sadq for any services, you agree to be bound by these Terms and any accompanying proposal, statement of work or agreement. If you do not agree with these Terms, you should not use our Website or services.

2. Services

Al Sadq provides a range of information technology and digital services, which may include IT solutions and support, cloud services and infrastructure, custom software development, web and application development, and digital marketing services. The specific scope, deliverables and timelines for any engagement will be set out in a proposal, quotation or separate written agreement.

3. Engagement & Quotations

Quotations provided by Al Sadq are valid for the period stated therein and are subject to acceptance. A binding engagement commences once you accept a quotation or proposal in writing, or otherwise instruct us to proceed. Any changes to the agreed scope may be subject to revised fees and timelines, which will be communicated to you.

4. Payments & Fees

Fees are payable in accordance with the terms set out in the applicable quotation, proposal or invoice.
Unless otherwise agreed, invoices are due within the period stated on the invoice.
Recurring services such as hosting, support or subscriptions may be billed on a periodic basis.
Late payments may result in suspension of services and, where applicable, additional charges permitted by law.
All fees are exclusive of any applicable taxes, including Value Added Tax (VAT), unless stated otherwise.

5. Intellectual Property

Unless otherwise agreed in writing, all intellectual property rights in materials, methodologies, tools and pre-existing works used or developed by Al Sadq remain our property. Upon full payment, ownership or a licence to the specific deliverables produced for you will transfer or be granted as set out in the applicable agreement. Content, trademarks and materials on the Website remain the property of Al Sadq or their respective owners and may not be used without permission.

6. Client Responsibilities

To enable us to deliver our services effectively, you agree to:

Provide accurate, complete and timely information, materials and access as reasonably required.
Designate an authorised point of contact for approvals and decisions.
Ensure that any content or materials you supply do not infringe third-party rights or applicable laws.
Maintain appropriate backups and security of your own systems and data where relevant.

7. Warranties & Disclaimers

We will perform our services with reasonable skill and care and in a professional manner. Except as expressly stated, our Website and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose or non-infringement. We do not warrant that the Website will be uninterrupted, error-free or free of harmful components.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Al Sadq shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or business, arising out of or in connection with the Website or our services. Our total aggregate liability arising from any engagement shall not exceed the total fees paid by you for the services giving rise to the claim.

9. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with an engagement, and to use such information only for the purposes of performing under the applicable agreement. This obligation does not apply to information that is or becomes publicly available through no fault of the receiving party, or that is required to be disclosed by law.

10. Third-Party Services

Our services may rely on or integrate with third-party products, platforms or services (for example hosting providers, cloud platforms and software vendors). Such third-party services are subject to their own terms and conditions, and we are not responsible for their availability, performance or acts and omissions.

11. Termination

Either party may terminate an engagement in accordance with the terms of the applicable agreement, or where the other party commits a material breach that is not remedied within a reasonable period after written notice. Upon termination, you agree to pay for all services rendered and expenses incurred up to the effective date of termination.

12. Governing Law

These Terms and any engagement with Al Sadq are governed by and construed in accordance with the laws of the United Arab Emirates as applicable in the Emirate of Dubai. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.

13. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website or our services after such changes constitutes acceptance of the revised Terms.